GitHub App Event Processing Outage

Incident Report for Socket

Resolved

This incident has been resolved.
Posted Mar 25, 2025 - 14:29 PDT

Monitoring

We have located the root cause of the problem and have started implementing various fixes to prevent this scenario from arising again.
Posted Mar 25, 2025 - 13:52 PDT

Identified

We identified an issue with long-running database transactions which eventually led to transaction cancellations, affecting our ability to process GitHub events. We have now restored normal operation and are looking into identifying the root cause for the problem.
Posted Mar 25, 2025 - 07:24 PDT

Investigating

We are currently investigating an issue with our GitHub App event processing. Socket security checks for pull requests appear to be stalled.
Posted Mar 25, 2025 - 05:22 PDT
This incident affected: Integrations (Socket for GitHub).