All the events have been replayed successfully. The tickets have been created/updated/closed accordingly.
Posted Oct 01, 2026 - 07:56 PDT
Update
The events that were missed during the incident window are being replayed now. The tickets should be creating/updating/closing.
Posted Oct 01, 2026 - 06:15 PDT
Update
We have deployed a fix for new creations/updates/deletions going forwards. We are working on un-sticking delivery of the events from earlier in the incident window.
Posted Oct 01, 2026 - 02:02 PDT
Identified
We have observed that ticketing integrations are having delays in creating/updating/closing tickets. We have identified the cause and are working on a fix.