Replay completed. Tickets service has been restored to normal operations.
Posted Oct 16, 2026 - 02:19 PDT
Update
We have restored live functionality and are working on replaying older events that were missed during the incident window.
Posted Oct 16, 2026 - 01:42 PDT
Update
We are starting a deploy which should resolve the issue for new tickets. After this completes we will work to get missed ticket updates replayed.
Posted Oct 16, 2026 - 01:01 PDT
Identified
We have observed that ticketing integrations are having delays in creating/updating/closing tickets. We have identified the cause and are working on a fix.